If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix. This hotfix might receive additional testing. Apply this hotfix only to systems that are experiencing the problem described in this article. However, this hotfix is intended to correct only the problem that is described in this article. Resolution Hotfix informationĪ supported hotfix is available from Microsoft. This issue occurs because of an issue in the Win32k.sys driver. Not all "0x00000001" Stop errors are caused by this issue. The parameters in this Stop error message may vary, depending on the configuration of the computer. STOP: 0x00000001 (parameter1, parameter2, parameter3, parameter4)
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